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As a Furniture Store and Home / Office Decor Retailer, you require point of sale system technology to manage a diverse range of inventory items while ensuring operations are running at maximum efficiency. Only CounterPoint can offer point of sale system solutions to carefully control your furniture and home decor inventory and pricing, manage your furniture vendors, run customer loyalty and sales programs, and even sell your goods online through an integrated eCommerce platform.


CounterPoint Furniture Store Solutions
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CounterPoint SQL for Furniture Stores and Interior Decor Retailers

For furniture retailers it is imperative that their inventory stays current and accurate, and that their customers are loyal. In addition to robust reporting capabilities, CounterPoint’s out-of-the-box features include robust Customer Relationship Management programs, which can track pertinent customer information such as purchase history and important dates, giving furniture retailers the means to market directly to specific target audiences straight from the POS.

CounterPoint includes a robust inventory management system, touchscreen point of sale (POS) ticket entry, built-in customer loyalty programs, automated purchasing, and impressive reporting capabilities. Instant inventory updates let you know what's in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store - CounterPoint includes everything you need to streamline your business and boost your bottom line. Join the multitude of furniture and home / office decor retailers that rely on CounterPoint to efficiently and effectively operate their businesses at full potential.


Signature Capture and PIN Pad Technology

CounterPoint easily supports point of sale signature capture for credit card authorization and invoice approval. Signatures are stored electronically with the transaction and can be printed at any time on invoices and statements.

Fast and Easy Point of Sale Checkout

Touchscreen interface allows you to quickly ring up sales, returns, orders, backorders, special orders and layaways. Or place the entire ticket on hold and print a price quote.

Choose from regular or touchscreen ticket entry. Up-sell related items with graphical customer displays. Zoom in on item and customer details. Accept deposits on orders and track them through receiving. Use CPGateway for lightning-fast credit card authorizations. Ring up sales offline at a sidewalk sale or offsite event. Issue a gift card or store credit.

Up-To-The-Minute Inventory Control

CounterPoint manages your inventory and out-of-stock conditions which will maximize your profitability!

Your inventory picture is “up-to-the-minute.” You’ll know what’s in-stock, on-order, and in-transit. Track merchandise movement through serial numbers, kits, and gridded items. Define multiple price levels and promotional prices. Use the built-in merchandising reports to analyze current levels, spot sales trends, and make better buying decisions. Track serial numbers, inventory grids, markdowns, substitute items, and location specific pricing.

Automated Purchasing

Easily place orders with your vendors. Not sure what you need? Let CounterPoint calculate Model Stock levels and create PO’s!

Automatically calculate and create restocking orders. Simplify reorders by copying historical sales into new purchase orders. Order and receive merchandise for multiple stores. Receive merchandise with or without a PO. Track backorders, RTVs, and customer-specific purchases. Voucher received PO’s into your A/P system. Print item labels and barcodes on demand or automatically.

Customer Loyalty

Know who your customers are and what they’re buying!

Print mailing labels for special promotions. Increase loyalty with frequent shopper programs, customer specific pricing, gift certificates, gift cards, and store credits.

Integrated Ecommerce

Connect your CounterPoint system to an online store with CPOnline, our powerful and affordable web-hosting and website creation service!

Expand your business to the web with minimum effort and expense. Upload inventory, customers, and prices to your CPOnline store and download orders into CounterPoint for fulfillment. Online inventory comes directly from CounterPoint. Eliminate costly double entry – web orders are directly integrated into CounterPoint. Search engine optimization and marketing tools to reach new customers.

Reports Library

An extensive library of built-in reports gives you all the information you need to run a profitable and successful business!

Access hundreds of built-in reports and journals. View current conditions as well as historical details. Modify parameters to analyze the data your way. Print Quick Reports from any LookUp. Powerful Merchandise Analysis Report and Sales Analysis by Group Report let you analyze your inventory in hundreds of different ways. Graphical management dashboard.



Accounting Interface

Update financial statements and payables and exchange the data with accounting packages.



Pricing

Define multiple price levels, markdowns, contract prices, quantity discounts, package prices, and location-specific pricing.

Sales History

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.




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Furniture Store Industry Testimonial - Country Woods Unfinished Furniture

With unfinished furniture, there is a distinct amount of pride in staining the piece yourself. But there’s a high degree of risk, too: Will the finish be beautiful, or will it look like an amateur’s job? For Marilyn Cavanaugh, owner and president of Country Woods Unfinished Furniture, automating her 18,000-square-foot New Hampshire store was an uncertain endeavor too. But when CounterPoint was installed by a local CounterPoint Business Partner, Cavanaugh was well on her way to having showroom-quality business practices.

Says Cavanaugh, “We decided to automate because we really had grown, and we needed to be more efficient. It was a scary proposition because none of us was all that computer literate. But now, we’ve all mastered the system, and no one can imagine going back. Just to have the information at your fingertips:
                                                                        How many do we have? What’s the cost? It’s just so nice.”

One of the largest stores of its kind on the East Coast, Country Woods averages some 125 transactions on a weekend day. In addition to entering tickets, Cavanaugh processes all her receivings through CounterPoint and makes frequent use of the inventory history reports, allowing her to know what additional merchandise she should order.

CounterPoint’s ability to handle layaways and orders is an added bonus, adds Cavanaugh: “We’re not a drug store, where you buy something and leave. A store like mine inevitably has a lot of orders and layaways. CounterPoint allows us to track them very easily.”

“Most of all, CounterPoint lets us be a lot more efficient,” Cavanaugh concludes. With CounterPoint, Cavanaugh is sure to have a beautifully crafted business for many years to come.

- Marilyn Cavanaugh | Founder and President | Country Woods Unfinished Furniture

CounterPoint SQL Features Beneficial to Furniture Store and Home / Office Decor Retailers


  • Three dimensional grid for inventory, ordering, and reporting for item color, size, and width

  • Manage sales, returns, orders, special orders, backorders, and layaways on the same ticket

  • Modern touchscreen interface allows employees to easily navigate the POS system and train new users with ease

  • Ability to offer a full layaway program for furniture and home / office decor purchases

  • Robust multi-store capabilities. Easily view and transfer items from store to store, while each store data is synchronized across multiple sites

  • Group markdowns, quantity pricing, coupons, multi buy items, and bulk discounting

  • Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit

  • Monitor the productivity of sales reps in units and dollars sold per hour

  • Review on-hand quantities, estimated costs, and total retail value for each item, as well as the percentage-to-total ratios for these values

  • Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements

  • The Merchandise Analysis feature lets you see the current state and the past performance of your inventory, giving you the data to determine when to take advantage of opportunistic buys and which items to mark down.

  • Built-in gift cards

  • Kits at point of sale allow for bundling of larger furniture with other decor items, or other inventory item groupings

  • Wireless Inventory Scanning-With inventory management, handhelds are instrumental in streamlining receiving, counting, ordering, and audits

  • 2-second credit card authorization allow for faster, more efficient transactions - especially during end-of-year closeouts and other busy store events

  • Create customer groupings such as commercial versus residential to more easily manage group discounting, customer loyalty programs, and focused sales tracking

  • Labeling allows you to create and print labels and/or barcodes for merchandise to more easily manage your furniture inventory

Please Contact Us For More Information


We strongly encourage you to take the CounterPoint SQL Virtual Tour and contact us for a live CPSQL software demonstration.